Recover Outstanding Balances | Improve Cash Flow | Strengthen Patient Relations

Managing patient accounts can be complex and time-consuming, but we ensure to make it effortless for you. We assist dental practices in keeping accurate financial records, recovering outstanding balances, and facilitating smooth payment collections without interrupting the patient experience.

How We Streamline Your Dental Billing Process

Accurate Account Reconciliation

We carefully reconcile patient accounts to ensure that every payment be it from insurance companies or patients is accurately reflected. This will keep your financial records clean and up to date.

Complete Patient Balance Reports

We create detailed reports that shows the money collected by the practice and if needed we can also share the outstanding balance report making it easier for you to monitor payments. Based on the PMS system’s functionality we can share the report on patient collections weekly, bi-weekly, or monthly or as per your request.

Simple & Secure Credit Card Payment Processing

For extra convenience, we allow credit card payments and offer a warm transfer to your office when a patient is ready to pay. This provides a hassle-free transaction while still having the personal touch of your practice.

Active Patient Outreach & Payment Collection

We remove the burden off from your staff by contacting patients with outstanding balances. Our professional, secure, and patient-friendly method of collection ensures timely payment while preserving trust and patient satisfaction.

Phone Calls – Direct contact to remind and support patients with payments.
Secure Emails – HIPAA-compliant electronic reminders.
Mail Notices – Standard statements (additional charges may apply).

Why Choose Resolve Dental Billing Professionals LLC?

Accurate & Up-to-Date Patient Account Reconciliation
Custom Reporting for Full Financial Transparency
Friendly & Effective Patient Payment Outreach
Seamless Credit Card Payment Processing with Warm Transfers

Let Us Handle Your Patient A/R Hassle-Free!

Contact us today to learn how we can enhance your practice’s cash flow and patient account management with our professional solutions.

faq's

1. What is patient accounts receivable (A/R) management in a dental practice?

Patient A/R management involves tracking outstanding balances, reconciling accounts, following up on unpaid patient portions, and ensuring accurate financial records. This process helps dental practices reduce overdue payments, improve cash flow, and maintain smooth, organised financial operations.

2. How does accurate account reconciliation benefit my dental office?

Accurate reconciliation ensures that every payment—insurance or patient—is correctly posted, eliminating discrepancies. Clean financial records help prevent billing confusion, reduce administrative workload, and give the practice complete clarity on collections, outstanding balances, and overall financial performance.

3. Why are patient balance reports important for dental practices?

Patient balance reports provide visibility into collected amounts and unpaid balances. These reports help practices understand revenue status, identify overdue accounts quickly, and manage follow-ups efficiently. Flexible reporting schedules support better decision-making and easier financial tracking.

4. How does patient-friendly payment outreach improve collections?

Patient-friendly outreach communicates outstanding balances clearly and respectfully, encouraging timely payments without hurting patient relationships. This approach boosts collection rates, reduces overdue balances, and makes payment conversations easier for dental teams.

5. How does outsourced A/R management improve cash flow?

Outsourcing A/R ensures consistent follow-ups, accurate payment posting, and timely communication with patients. These efforts reduce aging accounts, recover unpaid balances faster, and maintain a steady cash flow, all while freeing the dental team from time-consuming financial tasks.

6. What makes Resolve Dental Billing effective for patient A/R management?

Resolve Dental Billing offers accurate account reconciliation, customised reporting, and friendly patient outreach with warm transfers directly to your office. These tailored solutions enhance transparency, improve payment recovery, and help dental practices maintain healthier financial systems without overwhelming internal staff.